Doing things differently
Our supply chain is vital to our business – it ensures we best serve our customers by getting our products in stores.
I work very closely with a number of other Mondelēz International teams. We’re a hugely important part of the sales process, because we pick and deliver customer orders, so we’re always in contact with the Sales teams. Of course, I also liaise with the other CS&L areas and have regular meetings with the Finance, HR and Information Services teams.
The most exciting thing for me is that I have the opportunity to directly contribute to the top- and bottom-line results for our North America business.
There’s always something new
We’re constantly looking to develop new routes to market, so innovation is an important part of our work. It helps us to get our products on the shelf with more reliability, a better quality service and at lower costs. In the end, this helps us to best serve our consumers.
We also use innovative technology across the supply chain, with systems to capture, process and plot routes, manage the products in our warehouses more efficiently, pick orders and deliver them to customers.
In the future, who knows – how about Mondelēz International products delivered by drones?
A global career
I have been at Mondelēz International since 2014, starting in Dubai where I led CS&L for the EEMEA region. I was responsible for the planning, customer service, customer logistics, supply network design and warehousing and distribution operations for over 11 key countries. I worked there for 18 months before moving to my current role in North America.
For the future, I want to keep transforming and improving the people in my teams, helping them to realize their full potential and contributing to company growth.
Most of all, I want to continue growing and contributing to the Mondelēz International supply chain, anywhere across the globe. I enjoy experiencing new cultures and meeting new people – I’ve already worked on three different continents and hopefully I can add one more to my residence list!
The learning and development at Mondelēz International has given me the chance to be at my best. In particular, I definitely have to mention the Leadership Powerhouse program, which I had the privilege to attend during 2016.
This program helped me to reconnect with my purpose in life and emphasized the power of leading together when you have trust in each other and a number of common goals.
Currently I am working on my influencing skills and exercising the power of leading together, as well continuing to develop my technical mastery and knowledge of the broader business.
I’m originally from Brazil, so my favorite product is Lacta Chocolate BIS. But I like chocolate in general, so in Dubai I enjoyed Milka and Toblerone – and I’m hoping all these brands soon get to North America!