Always be open to listen. This advice really pays, and I am always forcing myself to listen more. And don’t just listen, ask questions. It is only by doing this that we can understand where the business has pain points, and where we can focus our attention to develop innovative solutions with real business impact.
Be proactive. Take an active approach. Be visible. And help to build something that works. During my career, I have never hesitated to invest my own time, and this has helped me to build my credibility, and my network. This makes it so much easier to influence and create change – and to become a first choice.
Talk about the things that matter. One of the values at Mondelez International which really resonates with me personally is ‘Tell it like it is’. Another is ‘Be open & inclusive’. That’s the great thing about the culture at MDLZ – you are free to explore options, and to challenge colleagues to find the best solution. And that is so important. If you see something you think could be better, or have a great new idea, don’t keep it to yourself – get others on board.
Take accountability for your own skillset. Accelerate your own understanding, identify your own strengths and development areas. Find ways to build your knowledge where you have gaps, and don’t forget to continue to build your strengths to leverage these even more effectively!
Throw yourself in at the deep end. From my own experience, I know this isn’t easy. And sometimes it might feel like you’re lost in translation. But with an open mind and a bit of resilience, I found myself growing, both professionally and personally, and ended up with some really strong relationships. It’s also important to be open to opportunities that arise, it’s sometimes the most unexpected opportunities that give the most scope for development – and will help you establish a more rounded understanding of the business.